What did the firm do right? Or what did they do wrong? What could they have done better to improve the overall circumstances?

Case Study 2

Choose one of the case studies from Chapters 7-12 of the text (any chapter case study of your choice).

Submit a written analysis between 2-4 pages, double spaced, in APA format. What did the firm do right? Or what did they do wrong? What could they have done better to improve the overall circumstances?