Experiments with the capacity of the system. Each experiment need to be clearly justified and results analysed to understand the impact of the proposed change and the performance of the new system. Only make one change to system at time.

OPERATIONS MANAGEMENT

1. Introduction with a brief discussion on the suitability of computer simulation and
Arena software to address the case study problem. Justify. (10 marks)

2. Analysis of the current system performance (you need to analyse not just report the
results). (20 marks)

3. Experiments with the capacity of the system. Each experiment need to be clearly
justified and results analysed to understand the impact of the proposed change and
the performance of the new system. Only make one change to system at time. (40
marks)

4. Recommendation and discussion on the implications of the recommendation. (10
marks)

Arena model (.doe file) of the current system must be submitted via the drop-box.
(20 marks)