Hospital Case Study- Communication in the Healthcare Environment
Write a case study based on your own experiences (or friend/family) or observations in which you describe one of the following events or communications in a hospital : a nurse-physician, nurse-patient, doctor-patient or healthcare administrator- patient. Explain how this event or communication can adversely affect patient.
How does it affect the employee’s satisfaction with work. (Give each person a first name) You could also create your own fictional scenario or describe an interaction from a movie or program.
Tell the story….what happened? Put details in about the workplace environment. (2 paragraphs)
What are 2 negative possible outcomes of this interaction? (1-2 paragraphs)
End the case study with asking the question: What should be done, and by whom, to resolve this problem?
