What are all of the potential problems mentioned in the text?What are the possible causes for the current situation? Again, be creative Think outside the box and as an objective analyst.Place yourself into the role as detective and consultant.

Case Study 5

What are all of the potential problems mentioned in the text?

What are the possible causes for the current situation? Again, be creative Think outside the box and as an objective analyst. Place yourself into the role as detective and consultant.

What tools/techniques/methods would you use to identify, and possibly quantify/qualify, those issues?