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Following the guidelines provided below, conduct a quantitative analysis of the restaurant operation to identify the bottleneck in the process and to calculate how long customers might have to wait to be served.

Operations Management (MBA)

MBA Operations Management

Case Study Analysis – The Paramount Diner (60%)

The case describes the Paramount: a 44-seat diner in the Beacon Hill neighbourhood of Boston, Massachusetts.

The restaurant is a popular favourite among locals and tourists particularly for brunch on weekends, when queues can stretch down the street.

The case study focuses on the restaurant’s unusual seating policy and a recent increase in the popularity of carryout orders.

The purpose of this case study are threefold: firstly, to critically evaluate the Theory of Swift Even Flow and to apply it to a practical situation; secondly, to provide students the opportunity to practice basic process analysis concepts, such as cycle time, throughput time, input rates, output rates, bottlenecks and utilization;; and thirdly, to enable students to consider the interrelationships between the design of an operation and the corresponding behaviours of customers and employees.

The Case Study Analysis is divided into four sections. Students are required to complete:

1. Process Analysis

a) Following the guidelines provided below, conduct a quantitative analysis of the restaurant operation to identify the bottleneck in the process and to calculate how long customers might have to wait to be served.

b) Explain how the unusual seating policy is an operations management tool.
(250 words for 1 b)

Decide on the appropriate visualization tool/type to use based on the data you choose, and information you intend to portray. How will these charts be perceived by a non- technical user? What questions he/she may ask and answer with it?

Business analytics report

Use at least six different Objects from Tables, Graphs, Controls, Analytics, Containers and Content provided by SAS Visual Analytics.

Create a Business Intelligence (BI) report with at least three sections on operations (10%), marketing (10%) and finance (10%). This BI report should include key facts about company’s performance on a global and regional level. These facts should include both financial and marketing related data.

Decide on the appropriate visualization tool/type to use based on the data you choose, and information you intend to portray. How will these charts be perceived by a non- technical user? What questions he/she may ask and answer with it? (10%)

Make use of additional tools/functions such as global and local filters, text inputs, text content displays and images. (10%)

Your final BI report should be submitted as a PowerPoint presentation (5-7 slides max.).

Greatest exploration will be in the findings and recommendations and action plan, as you outline in detail the analysis you have conducted and present your detailed recommendations.—->So give focus to those part first.

Case study

Description

It’s part of International Human Resources Management

Use theory about IHRM

Would like you to more critical and analyse it. Do not too descriptive.

-Follow the format (in briefing.pdf)

-Use Hofstede Chart to describe and compare between countries

from:

Use the data and crop the picture into it

-PPT is our group disccusion and we got 65 points. So, you can adapt the details from it. Also you can improve our work by the comments.docx

-Reference as much as you can

-Greatest exploration will be in the findings and recommendations and action plan, as you outline in detail the analysis you have conducted and present your detailed recommendations.—->So give focus to those part first.

Discuss the relationship between your chosen disaster zone and climate change. Evaluate what could be done to mitigate the risk and consequential losses arising from disaster in your chosen disaster zone.

Memorandum

Discuss the relationship between your chosen disaster zone and climate change. Evaluate what could be done to mitigate the risk and consequential losses arising from disaster in your chosen disaster zone.

Explain for each independent variable what type of relationship (e.g., positive, negative, or no relationship) that you are anticipating with the dependent variable and provide a logical reasoning for it.

Executive Report

Have included details of the project below. need answers to the case questions and the executive report, which should be at least 15 pages.

Directions

Read the case titled “Food Service Quality of Dining Facility at answer all five questions, and report your findings in a 15-to-20-page executive report. Survey data is provided in the Excel file.

Project Resources

Food Service Quality of Dining Facility at Riverside University Case (PDF)
Case Questions (PDF)

Quality of Food Services Survey Data (Excel)
General Instructions

The report should be single-spaced, have 1-inch margins on all sides, and use readable font size and type.
The total number of pages should be 15 to 20.

Numbered references should be provided at the end if they are used.
Be very precise in you report, but do not omit valuable information. Don’t include data or unnecessary tables/statistics for

the sake of reaching the page length requirement. If you include tables, refer to them in your writing. would like to see

how this information is helping you answer the question or reach a conclusion.
The conclusion must be supported by data and the best possible statistical test whenever available.

Provide step-by-step answers to the questions asked. Show formulas, variable values, and the answers you get.
Always interpret numbers, even if it is not specifically asked for in the questions.

For hypothesis testing, write the hypothesis, test statistics (showing all calculations), critical value or p value (providing details on how you find it), statistical conclusion, and practical conclusion.

Unless otherwise stated in the questions, use a significance level of 5% in the analysis.
Instructions for ANOVA Questions

Indicate what variables you are using and which types of variables they are.

Mention which type of ANOVA test you are performing.

Explain why the test you are using is the best test for the given situation.

Provide the ANOVA table, and explain the results.

If the factors are significant, perform a post-hoc test, provide test results, and interpret the results.
Include a conclusion as well as implications of the test results.

If you are performing more than one ANOVA test in the same question, discuss the points above only for significant test results. Only provide the p value for insignificant test results.

If you are performing just one ANOVA test in the given question, discuss the results in detail.
Instructions for Regression Questions

Explain which variables you are using and which types of variables they are.

Explain the context of the data collection and how each variable is measured.

Explain for each independent variable what type of relationship (e.g., positive, negative, or no relationship) that you are anticipating with the dependent variable and provide a logical reasoning for it.

If the regression involved more than one iteration in arriving at the final model, use the following table to briefly summarize all iterations and then discuss the points below (a through e) only for the final iteration.
Model Independent variables Model Significance R2 Adj. Variable Removed
(p value)

Provide the ANOVA table and interpret the results.

Provide the value of R2 and interpret it.

Provide the coefficient table and interpret the results.

Write the regression equation.

For each relationship or test result that does not turn out as you anticipated (c), provide the possible reasoning for it.
Executive Report Format
Use the following sections when creating your executive report:

Title page
Not included in page length
Brief Summary
Summarize the case
Not to exceed half page in length
Challenges
About half page in length
Preface

Conclusions from the Business Analytics project

About two pages in length
Recommendation

About two pages in length
Analysis

Answer questions one through five. It should be very clear which question you are answering.
About 10 to 15 pages in length

Demonstrate your knowledge of the Condliffe’s theory by explaining how the dispute arose and what alternatives to arbitration might have resolved the matter.

Managing Workplace Conflict – Federal Industrial Court decision (Australia)

Managing Workplace Conflict

Federal Industrial Court decision (Australia)

Word count: 2,000 maximum (excluding the reference list)

Using the theories outlined in Condliffe’s text
(ฺBook: Conflict Management, A Practical Guide 6th Edition by Peter Condliffe Lexis Nexis)

1. Research the parties of the dispute

2. Analyse the dispute using the theories outlined in Condliffe’s text

3. Demonstrate your knowledge of the Condliffe’s theory by explaining how the dispute arose and what alternatives to arbitration might have resolved the matter.

What you need to include in the report is the following “The Conflict Map” (Word file: Conflict Map)

1) Parties to the dispute

2) Details of the dispute

3) Positions of the parties

4) Outline of the issue of contention

5) Obstacles in resolving the dispute identified by the Judge

6) Condliffe’s theory of how the dispute was managed prior to the Court intervention

7) Steps taken by the Court and how this fits with the theory

8) Outcome of dispute and your view on whether this was the best approach and fair to the parties.

4. Use a minimum of 2-3 refereed to support your assessment. You may use other sources, such as the textbook, government or other authoritative sources, however the main support should come from the refereed Federal Industrial Court decision (Australia)/ book/ literature.

5. The report must be word-processed, and must follow a report format, including correct referencing (Harvard style), formatting, layout and grammar.

In relation to referencing, the report must include accurate and detailed in-text referencing as well as a list of references. And follow an essay format (introduction, body, conclusion).

Note plagiarism – the use of others’ words without attribution – is considered a severe offence, and will lead to serious consequences (including subject failure).

Find 2 references of relating to the definition of the theories on the uploaded table and create the reference list at the end.

Theories References

Find 2 references of relating to the definition of the theories on the uploaded table and create the reference list at the end.

Why is this topic important from a global perspective Inform us why this is important in the field of business and management.

Cultural Diversity

In this assignment you will select a topic of interest about cultural diversity from any of the three texts for our class.

You will:

Submit an 7-8 page paper on the topic
Include at least 5 references
Tell us why this topic is important from a global perspective
Inform us why this is important in the field of business and management.
Offer your insight based on the experiences you have had.

The text to choose from are:
1.) Press, H. B. R. (2015). Hbr’s 10 Must Reads on Emotional Intelligence (with featured article “What Makes a Leader?” by Daniel Goleman)(Hbr’s 10 Must Reads). Harvard Business Review.

2.) Harvard Business Review Press. (2013). Hbr’s 10 must reads on teams.

3.)STORTI, C. (2001). The art of crossing cultures (2nd ed.). Intercultural Press.

Option 1 and 2 can be accessed electronically
Visit: https://sso.bncollege.com/bes-idp/ssologin?pub=WVVaVQ==
Login Email: lwalker4@sienaheights.edu
Password: Hru09324!

Provide a summary of the human resource, technology, and process improvement efforts explained by Megson and Hammer, and then, provide a grade of A-F on the company performance.

For this assignment, you are asked to read the story about Progressive Insurance (M. Hammer, 2004) as a foundation for your presentation.

Your task is to act like a business reporter covering a story for a business news network.

You are expected to provide a summary of the human resource, technology, and process improvement efforts explained by Megson and Hammer, and then, provide a grade of A-F on the company performance.

You are expected to give a grade on each of the summary elements and then an overall grade of the company’s performance.

Your news story and grading should be no more than 5 minutes. You are expected to submit a transcript of your video. Feel free to be creative with your video as this is your news story to tell.

Keep in mind that while you are not expected to note your sources in your video presentation, you are expected to cite them in your transcript. You should reference at least 4 resources for this assignment using sources from the Library.

Provide a transcript with a reference page to be used in making my 5-minute video.